Customer Service

We stand behind all of our kayaks with the assurance of the highest levels of quality, from boat design, all the way through the life of your kayak. Our knowledgeable staff and your local authorised dealer can help you with any issues and help you get back on the water as quickly as possible. We also provide a growing number of online resources to help you quickly find what you’re looking for.

If you have a problem with your kayak that you believe is covered under warranty, please contact the dealer from which you bought the boat. You can find a listing of all dealers here. Alternatively, contact Dagger Europe and arrange to have the problem inspected. Please return the kayak to Dagger Europe and enclose the original receipt, kayak serial number, date of purchase, plus your name, address and telephone number and the name of the retailer you purchased the boat from.

If our inspection indicates a defect that may be due to materials or workmanship, Dagger Europe will repair or replace your kayak or affected part free of charge, at our discretion, based on the type of kayak and time of ownership corresponding to the warranty coverage schedule detailed in the terms and conditions. The customer is responsible for transportation costs to and from the Dagger Europe factory in Clevedon, UK.

Our office hours are Monday through Friday,  9am - 5pm GMT.

Tel: +44 (0) 1275 798100

Fax: +44 (0) 1275 798100

Email: info@daggereurope.com

Dagger Europe
Kenn Business Park
Kenn Road
Clevedon
BS21 6TH
UK