Warranty

Dagger Europe kayaks and fitted accessories are guaranteed for three (3) years from the date of consumer purchase based on the coverage levels detailed below. The guarantee is only valid to the original retail purchaser (Consumer) against defects in material and workmanship. If a product is found to be defective before or during use due to a manufacturing failure, Dagger Europe will repair or replace at our discretion the defective part.

During the first year of ownership, this warranty covers repair or replacement of the hull, deck, outfitting, and all parts and accessories at 100% of the original purchase price.

During the second year of ownership, this warranty covers repair or replacement of the hull and deck at up to 80% of the original purchase price.

During the third year of ownership, this warranty covers repair or replacement of the hull and deck up to 60% of the original purchase price.

Limitations and exclusions:

This limited warranty does not apply to:

Normal wear and tear and ageing of product.
Kayaks damaged by extreme weather or environmental conditions.
Kayaks damaged while in possession of a freight carrier, dealer or consumer.
Kayaks damaged by accident, neglect, improper use or handling.
Kayaks that have been towed by power or sail boats.
Kayaks designated as Prototypes.
Kayaks sold as “demos” or in “as is” condition.
Kayaks determined to have been used for any activity other than an activity which is customary for the product.
Kayaks that have been structurally or dimensionally altered or modified.
Kayaks used for commercial or rental purposes.

Warranty and repair work – please allow up to 21 days (in some cases this may be extended).

Please return products to Dagger Europe (carriage paid, address below) and enclose the original invoice, boat serial number, date of purchase, your name, address and daytime telephone number or e-mail address.

This guarantee does not affect your statutory rights.

Registering Your Boat

The warranty registration form should be completed 30 days of original purchase to be activated.  It is suggested that you keep your sales receipt should it be required in the future for proof of purchase. 

Obtaining Warranty Service

If you have a problem with your kayak and you suspect that it may be due to defective materials or workmanship, contact the nearest authorized Dagger dealer and arrange to have the problem inspected.  Consumer is responsible for delivery to, and pickup from, the closest authorized dealer.

If the authorized Dagger dealer’s inspection indicates a defect that is attributable to materials or workmanship, Dagger Europe will repair or replace your Dagger kayak free of charge at the company’s option, based on the type of kayak and time of ownership corresponding to the warranty coverage schedule detailed above.  Proof of purchase such as a sales receipt may be required.

If service is required in a country that is not the country of purchase, Consumer will comply with all applicable export laws and regulations and be responsible for all customs duties, value add tax (VAT), and other associated taxes and charges. For international service, the Dagger Distributor may repair or exchange defective products and parts with comparable products and parts that comply with local standards.

Dagger Europe retains the right to satisfy warranty via repair or replacement of products or of components deemed defective. In addition, Dagger reserves the right to replace original kayaks or equipment with comparable current products.

Contact Us

Still got a question about your Dagger kayak? Feel free to get in touch on the phone or by email. Our customer service department is open from 8 am – 5 pm (GMT) Monday to Friday.
 
Dagger Europe
Kenn Business Park
Clevedon
North Somerset
BS21 6TH
UK
T: + 44 (0) 1275 798100
F: + 44 (0) 1275 798110
info@daggereurope.com